Contact

SleepBetterMD Contact Information

Corporate Headquarters

Merchant / Legal entity: Shi Tai Intelligent Creation (Hong Kong) Innovative Trade Co., Limited

CR / Company No.: 76886731
BR No.: 76886731-000-08-25-8

Registered address:
Workshop 60, 3/F Block A
East Sun Industrial Centre
No. 16 Shing Yip Street
Kwun Tong, Kowloon, Hong Kong

Email: official@sleepbettermd.com

Phone Number: +852 9201 3007

Customer Service Hours: Monday - Friday, 09:00 - 18:00 HKT (UTC+8) (Available in English)

U.S. Returns & Exchange Center

To deliver a U.S.-grade customer experience, we operate a dedicated local returns and exchange facility within the United States. This address is exclusively for U.S. customer returns — it is not our corporate office.

Address:
SleepBetterMD Returns Center
933 S Pine St
San Gabriel, CA 91776, United States

U.S. Returns Phone: +1 971 447 9005

Returns Email: official@sleepbettermd.com

Please review our Refund & Return Policy before sending any items. Returns sent without prior authorization may not be accepted.

Notification: Our team strives to respond to all inquiries promptly. Response times may be longer during promotional periods or peak seasons. To help us assist you faster, please contact us using the email address associated with your order and include your order number in your message.